Privacy Policy

Last updated: October 19, 2025

Introduction

At Nyota Fusion AI ("Nyota," "we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CRM platform and services.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name, email address, and contact information
  • Company name and business details
  • Login credentials and account information
  • Payment and billing information
  • Communications and messages sent through our platform

Usage Data

We automatically collect certain information about your device and how you interact with our services:

  • IP address, browser type, and device information
  • Pages visited, features used, and time spent on our platform
  • Cookies and similar tracking technologies
  • Log data and analytics information

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our CRM services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Analyze usage patterns and optimize user experience
  • Detect, prevent, and address technical issues and fraud
  • Comply with legal obligations and enforce our terms

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Legal Requirements: When required by law or to protect our rights and safety
  • With Your Consent: When you explicitly authorize us to share information

Data Security

We implement industry-standard security measures to protect your data:

  • Encryption of data in transit and at rest
  • Regular security audits and vulnerability assessments
  • SOC-aligned security controls
  • Access controls and authentication mechanisms
  • 99.9% uptime guarantee with secure hosting

Your Rights and Choices

You have the following rights regarding your personal data:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal information
  • Data Portability: Request a copy of your data in a portable format
  • Opt-Out: Unsubscribe from marketing communications

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: contact@nyotainnovation.com

Phone: +256 749 117 690

Address: Kampala, Uganda